Return & Exchange Policy

Due to the nature of our products (honey – consumable food items), we do not accept general returns once the order is delivered.

Eligible for Return / Exchange:
We only accept return or exchange in the following cases:

• Damaged or leaking product

• Defective product

• Wrong product delivered

Important Conditions:

• Issue must be reported within 48 hours of delivery

• Unboxing video and product images are required

• Product must be unused and in original packaging

Exchange / Replacement:

• A replacement will be provided at no extra cost once approved

Return Policy:

• Return pickup will be arranged if applicable

• If pickup is not available, customer may be asked to self-ship

Note:
No return or exchange will be accepted for:

• Change of mind

• Taste preference

• Opened or used products

Please contact our support team with your Order ID for any return or exchange request.